Make sure that pre-order is enabled and status is displayed for the product / variant in the app.
If the app displays other status then pre-ordering is not available because of some conditions:
- Pre-order limit reached (configure in the product / variant settings)
- Current date doesn't match pre-order schedule (configure in the product / variant settings)
- There are still several items in stock.Note The pre-order button is displayed only if the quantity of items in stock is less than or equal to zero.
- Check that pre-order is enabled for your location.
Pre-order is enabled for all countries by default.
Settings→ App Settings → Overall settings → Pre-order is enabled for following locations: - Open the product page or reload already opened page with clearing cache (Ctrl+F5) and select the variant.
If the pre-order button is not displayed for this variant, although the app shows status, then you should contact support.
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