The app allows customers to split payments into several parts or share them with others. Split orders are processed in several steps:
As soon as customers create a split order, it becomes visible in the app. Draft orders are created in the Shopify admin for each part of a split order.
As the draft split order is getting paid, a new order for each paid part is generated in the Shopify admin. These orders mustn’t be fulfilled.
After all parts of the whole order are , a new final order is created in Shopify admin. It includes all the split parts. The final order is the one that can be fulfilled.
Orders created for split parts get . That is done to avoid misreporting in the Shopify admin.
Fulfilled orders can’t be canceled. |
Each split order contains notes, as in the following example: Completed Split Order. Includes: #32421, #31233
IMPORTANT! Split payment policy: |
There are several statuses in the app available for a split order:
Pending – Order has not been paid yet.
Partially Paid – Order has been partially paid.
Expired – Order deadline has passed.
Need Consideration – One or more parts of the Order have been canceled in the Shopify admin.
Canceled – Order has been canceled in the App or in the Shopify admin. In the App, you can cancel the order while it has Pending status.
Paid – All orders have been successfully paid or manually marked as paid from the Shopify admin.
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